John Cassidy has a great discussion of this at NewYorker.com It's a question that's been nagging at me for some time. Not a desire to see anyone be punished so much as a desire for the punishment of white collar crime to seem less arbitrary. Compare the fates of Steve Cohen of SAC and the… Continue reading Punishing the entrepreneurial class. Why Steve Cohen is in such trouble while bank CEOs aren’t.
l strongly recommend reading Atul Gawande’s piece in the 7/29 New Yorker on how innovations spread. He focuses on medicine - he is a surgeon after all. But his piece has wide resonance for innovators and salespeople in every field. In explaining why some innovations spread rapidly, and others don't, he differentiates between innovations which have immediate,… Continue reading The 7-touch rule in Sales
I've been writing various reviews, columns and features over the past three months in my usual venues, the Financial Times and The Wall Street Journal and thought it worth gathering them here. Most are behind paywalls - newspapers have to make money somehow - but some are accessible for free. On July 30, I reviewed Daniel… Continue reading Recent journalism
Derek Thompson wrote a piece in the Atlantic in May, Death of the Salesmen: Technology’s Threat to Retail Jobs. It captures well a situation evident to anyone who has visited a mall recently. Stores are basically divided in two today. Those with next to no salespeople, who are competing entirely on price. And those who… Continue reading Smack down in America’s malls. High-touch vs. no-touch sales.